Service Agreement Terms and Conditions

Welcome! Prior to entering into a coaching relationship, please read the following agreement carefully and indicate your understanding of it by clicking the checkbox above. If you have any questions, please consult me before submitting the completed form.

The services to be provided by Joy Carter are mindfulness coaching/spiritual coaching/life coaching, tele-coaching, or video coaching as designed jointly with the client. The fees for coaching & other services are listed in “Services & Pricing” page of the website, the welcome letter, welcome email, and/or in the workshop registration information and must be paid in advance prior to each session and/or workshop. I ask that you give 24 hours notice if you need to cancel or change the time of appointment. I will make every effort as well, to re-schedule sessions which are cancelled in a timely manner. If a client does not cancel in a timely manner on a regular basis, I will need to end our coaching relationship.

All services are 100% Non-Refundable.

  • I understand that a Mindfulness Coach/Spiritual Coach/Life Coach is based on a relationship with a Mindfulness Coach/Spiritual Coach/Life Coach who co-facilitates with me to establish long-range goals and the achievement of those goals along with short-term objectives.
  • I understand that the role of the Mindfulness Coach/Spiritual Coach/Life Coach is to assist me with improving the quality of my life. I understand that my coach will be honest and straightforward, and will use challenging techniques to move me forward. If coaching is not working as you wish, you should let me know immediately so that we can take steps to correct the problem. If either of us recognizes that you have an issue that would benefit from psychotherapeutic intervention, I will refer you to appropriate resources.
  • I understand that a Mindfulness Coach/Spiritual Coach/Life Coach is comprehensive in that it deals with almost all areas of my life including work, health, relationships and spiritual issues. I acknowledge that deciding how to handle these issues and implementing my decisions remain my exclusive responsibility.
  • I understand that a Mindfulness Coach/Spiritual Coach/Life Coach is for people who are already basically happy, well-adjusted and emotionally healthy.
  • The coaching relationship is a professional relationship and NOT one that can extend beyond professional boundaries.
  • I understand that the Mindfulness Coach/Spiritual Coach/Life Coach is legally and ethically bound to protect the confidentiality of our communications. However, confidentiality will not apply when it is necessary to protect you or others from harm.  If, as your coach, I have information that indicates that a child or elderly or disabled person is being abused, I must report that to legal authorities. If a client is an imminent risk to him/herself or makes threats of imminent violence against another, I am required to take protective action. Although these situations are rare in coaching situations, if it does occur, I will make every effort to discuss it with you before taking action. As you are aware, it is impossible to totally protect confidentiality of information that is transmitted electronically. This is particularly true of e-mail and the internet. It is also possible that certain topics discussed could be reviewed by other professional coaches and practitioners for training and development purposes.
  • I understand that a Mindfulness Coach/Spiritual Coach/Life Coach DOES NOT treat mental illnesses that are defined in the “Diagnostic and Statistical Manual of Psychiatric Disorders” (DSM).  If I have anything in my past history indicating that I have an unresolved emotional or physical problem or a mental illness, I certify that I am not using mindfulness, life, and/or spiritual coaching as a substitute for assistance from a trained mental health professional or a medical doctor.
  • I WILL NOT use a Mindfulness Coach/Spiritual Coach/Life Coach as a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment.
  • If I am currently in therapy or under the care of a mental health professional, I will have consulted with that person regarding the advisability of my working with a Mindfulness Coach/Spiritual Coach/Life Coach. Additionally, I will inform my Mindfulness Coach/Spiritual Coach/Life Coach of this relationship.
  • I WILL NOT use a Mindfulness Coach/Spiritual Coach/Life Coach in lieu of professional medical advice, legal counsel, accounting assistance, business consultation, or spiritual advice, and for each of these areas I understand that I should consult the appropriate professionals. I acknowledge that I will not use a Mindfulness Coach/Spiritual Coach/Life Coach as a substitute for such professional guidance and further acknowledge that decisions on dealing with these issues lie exclusively with me.
  • I agree to complete regular evaluations of the Mindfulness Coaching/Spiritual Coaching/Life Coaching process and notify my Mindfulness Coach/Spiritual Coach/Life Coach immediately of any concerns.
  • I am willing to be guided through relaxation, visual imagery, creative visualization, guided meditation and stress reduction processes and techniques. I am fully informed of the nature and usefulness of these processes and techniques. Further, I am aware that this program is non-medical in nature and for any changes in medications I will consult my health care practitioner.

Service Agreement Terms & Conditions Last Updated: December 5, 2017